SHELBY TOWNSHIP — Shelby Township launched a brand new web site with added instruments and an entire new design Sept. 23 to assist residents extra simply discover what they’re on the lookout for whereas on the location.
The switch of data from the outdated web page and redesign of the web site was a joint effort between the township’s Group Relations Division and its new web site host, Granicus Inc.
The brand new web site is supposed to prioritize residents’ wants with simpler entry to providers whereas offering a extra skilled really feel for guests.
The web site handle will stay the identical, www.shelbytwp.org.
Group Relations Director Brad Bates stated that, because the final time the township redesigned the location, lots has modified — together with the usage of cellular gadgets.
“It has been some time because the township checked out increasing its digital capabilities by the web site, and lots has modified since then,” Bates stated. “Folks have modified from accessing a web site completely on desktop computer systems to utilizing cellular gadgets most of the time.”
Bates stated that, with the enhancements in know-how, the township is ready to provide extra to the neighborhood by the brand new design.
“Our neighborhood is extra media and tech-savvy than ever earlier than, with a requirement for high-end, graphically pleasing content material to attract them to a web site and its info. To deal with these adjustments within the tradition, we labored with Granicus to overtake the location and add plenty of perform for our residents and enhance our presentation to new guests.”
When the township launched the bids to the general public, Granicus Inc. was the bottom amongst all certified bidders for the undertaking in 2019. The thought was to revamp the present web site and consolidate on-line instruments.
The entire value for web site overhaul was $34,800, with funds budgeted throughout the township’s capital enchancment fund. The township had positioned the merchandise, “centralize and improve the township web site,” on its 2017 and 2018 prime 10 priorities.
Granicus can be the established township vendor for the Clerk’s Workplace’s agenda administration course of and video streaming service.
One of many new options on the web site to attach taxpayers to providers with fewer clicks is the location’s “Service finder,” situated within the desktop web site’s prime banner and on the cellular web site underneath buttons titled, “Discover a Service.” Customers start their service requests answering a “How do I?” immediate and selecting the choices that finest swimsuit their must navigate to the pages that swimsuit their request.
One other device accessible on the web site that connects residents to personalised service info is titled “Tackle Look-up.” This device is on the homepage and cellular web site underneath buttons titled, “My providers.” This characteristic permits residents to enter their dwelling handle and obtain custom-made info reminiscent of what day their trash is collected, the place they go for in-person voting and which native elementary, junior excessive and excessive faculties their handle feeds.
“We all know residents on our web site would favor to be doing one thing else, so we wished to make their enterprise as straightforward to conduct as doable and cut back the period of time they should spend on the location to conduct enterprise,” Bates stated.
Additionally bettering entry is the totally redesigned cellular web site. The brand new cellular web site hundreds a diminished model of the location’s homepage on a smartphone display.
“The cellular web site primarily turns our homepage right into a cellular app that connects customers to our most-visited pages with one contact,” Bates stated. “It’s an app that you simply don’t should obtain. All you need to do is bookmark shelbytwp.org in your cellphone’s browser.”
The brand new web site presents the entire similar varieties that content material customers are acquainted with, and they don’t want to alter bookmarks to entry ceaselessly visited pages.
Lynn Wilhelm, a Shelby Township trustee, stated the brand new web site is nice for these younger and outdated to simply navigate.
“Our stunning new web site is a good improve for the residents of Shelby Township. Everybody, whether or not younger or outdated, will be capable to simply navigate and discover solutions to questions they’ve concerning their neighborhood. I commend our communications relations director, Brad Bates, and his group for all of their laborious work to deliver our web site to the following degree,” she stated.
Grancius Inc. additionally offers internet hosting for the US Census Bureau, the U.S. Division of Protection and the U.S. Division of Homeland Safety.
Shelby Township Supervisor Rick Stathakis stated he’s glad realizing the brand new web site can be utilizing the identical degree of safety as the highest authorities businesses.
“All of the bells and whistles of the brand new web site are good, and I’m happy with the extent of safety,” he stated. “We all know that hackers are getting extra subtle, and it’s good to know Shelby Township has the identical degree of safety as essentially the most safe businesses in our federal authorities.”